Data I Collect
To fulfil your order, you must provide me with certain information such as your name, address, payment information, email address and the details of your order. You may also provide me with additional information if you choose to do so by contacting me directly, or by using the contact forms on the website.
Why I need your information, and how I use it
- To run and operate the website correctly
- To fulfil your orders, to settle disputes or provide customer support
- To process payments for your order using the information you have provided. I will not share this information with anyone else
- To improve our products and services using feedback you have provided
- To comply with my legal obligations as a business owner such as tax returns.
- To send periodic emails about promotions, discount codes and new products only if you have agreed for us to do so
- To send you updates about your order, respond to your enquiries or customer service questions
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Who I share your information with
I use Royal Mail to deliver all of my products and only provide them with the necessary information they need to deliver your order such as your name and postal address
Compliance with laws
I may collect, retain, use and share your information if I believe it is reasonably necessary to do so to a) respond to a legal or government request, b) prevent, investigate and address fraud and/or other illegal activity, security or technical issues
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. I may use third party service providers to help me operate my business and the website, or administer activities on my behalf, such as sending out newsletters or surveys. I may share your information with these third parties for those limited purposes provided that you have given me your permission.
Data Retention and Your Rights
I adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on my website. I do not sell, trade, or rent Users personal identification information to others.
I retain your personal information for as long as it is necessary to fulfil your order and comply with any legal obligations. Generally, no longer than 7 years
At any point, you are welcome to request a copy of all information I hold on you. You can do this using my contact information below. If any of the information is incorrect you have the right to update this information. You also have the right to request I delete your information and I will delete all information that isn’t relevant to any legal obligations I may have.
If you live in the EU and wish to raise a concern about my use of your information you have the right to do so with your local data protection authority
Your acceptance of these terms
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
For the purposes of data protection law, I Leanne Farley am the data controller of your personal information. If you have any questions or concerns you can contact me at firstname.lastname@example.org
Alternatively, you may write to me at Leanne Farley, PO Box 7450, Wednesbury, WS10 1EA, United Kingdom